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Terms & Conditions Of Site Use

Please read the following Terms and Conditions before placing your order.

By using this website, you agree to be bound by these Terms and Conditions and any other conditions or rules applicable to any product or service that may be posted from time to time. If you do not agree with any part of the following terms and conditions please do not use this website.

Privacy Policy - Your personal information and how we use it.

When you place an order, we will ask for your name, address, contact telephone number, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. We may, unless you advise us otherwise, pass the necessary information on to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

Security of your personal information

Our website uses a secure server to protect your information whenever you place an order. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before we receive it. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Our internal confidentiality policy

Brillian is committed to protecting your privacy. Please read the following important information before continuing to provide us with your details.

We protect your privacy in 4 ways:

  • Access to customer account information is limited to those who need access for the performance of their job.
  • We use full login and password controls on our sales control system.
  • All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment with the company.
  • Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.

As part of our efforts to ensure that you are aware of the latest developments and offers we may also use this information to advise you of new products, special offers or changes to our site. If you would rather not receive this information, please email us at info@brillian.co.uk

Brillian will not forward, publish or divulge your personal data to any person or establishment outside of this organisation or its subsidiaries unless required to do so by law. On occasion, we may contact you in the interests of market research and provide you with details of offers that may be of interest to you. If you do not wish to receive this information, please email us at info@brillian.co.uk

Please note that no data transmission over the internet is entirely secure. Although Brillian will endeavour to protect the personal information that you submit to us, we cannot guarantee the security of your information or in fact, the way in which our website is utilised by others.

Your obligations

You agree that you will only use this website and any associated websites in accordance with these Terms and Conditions, the Terms and Conditions of Sale and any additional terms and conditions of the associated websites and shall comply with all applicable laws and regulations.

You represent, warrant and undertake that you will not do anything or cause or permit anything to be done that may infringe, damage or endanger any intellectual property rights of Brillian or any of our associated companies or any third party or do anything that is otherwise unlawful.

Intellectual property

Intellectual Property rights arising in respect of this website design, copy, graphics, presentation and arrangement thereof, underlying source code, software and all other contents of this website belong to Brillian and its suppliers. In addition, the trade marks, logos and service marks displayed on this website are registered in the UK by Brillian, its subsidiaries or suppliers, and may not be used without the express permission of the copyright owner.

Brillian hereby grants permission for customers to electronically copy and/or print individual pages of the content of this site on paper, solely for the purpose of placing orders with Brillian or any of its subsidiaries.

Any other use of the content or data contained in this website; including without limitation, reproduction, modification, removal (including copyright notices) or distribution is prohibited.


Brillian assumes no responsibility and shall not be liable for any damage to (or viruses that may infect) your computer equipment or other property on account of your access to, use of, or browsing of this website or any associated websites. In no event shall Brillian be liable for any injury, loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:

  • any use of this website or any associated websites or content found therein,
  • any defamatory statements and alteration on this site made by third parties or otherwise,
  • any failure or delay including (but not limited to) the use of or inability to use any component of this website or any associated websites,
  • the provision of or failure to provide products or services,
  • any information, software, products, services and related graphics obtained through this website or any associated websites.

Brillian's liability shall not be limited in the case of death or personal injury directly caused by Brillian's negligence or omission.

We may provide links to other websites, resources, advertisements or sponsorships either directly or through contractual partners. Brillian accepts no responsibility for these links and does not endorse their contents. If you decide to access other websites, you do so entirely at your own risk.

Brillian and its subsidiaries make every effort to ensure the information contained on this website is as accurate as possible. However Brillian and its subsidiaries give no warranty of any kind regarding this website or any associated sites and/or any materials provided on this site or any associated websites. Brillian and its subsidiaries do not warrant the accuracy, completeness, currency or reliability of any of the content or data found on this website or any associated websites and Brillian and its subsidiaries expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage in trade.

Whilst Brillian does its utmost to ensure the pricing of its products is correct at all times we retain the right to retract a sale at our discretion. The purchase of a product through this site does not constitute a binding commitment for Brillian to sell the product to a customer.

Please refer to the conditions of use of this website on a regular basis to ensure that you are aware of our most recent Terms and Conditions.


Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

Credit card security

We feel confident that credit card information entered on our site will not be accessed by any unauthorised person or company. Our payment service provider handles all credit card transactions processed on this site and uses 128-bit encryption and heavily encrypted databases protected by multiple government approved firewalls. Only authorised persons can gain access to these servers and fingerprint identification is required. For more information about this please contact us.

Our customer services team is available from 9.00am - 5.00pm, Monday to Saturday, on (+44) 020 7831 3717. You can also visit us in person at Suite 11- First Floor, 88 - 90 Hatton Garden, London EC1N 8PN.

Your rights

If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer services team. They will be happy to review your file and update the records if required. You can contact our customer service team by email info@brillian.co.uk, phone (+44) 020 7831 3717 or fax 020 7242 998.

Use of Cookies

To improve the quality of this website and compile profile information regarding visitors to our site we may send you a cookie. A cookie is a small file of information which attaches to your hard drive and from it, it is possible to collect and store information about site usage. It is possible to configure your browser to inform you when cookies are sent. Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled.